Fatal Errors on PTP450

MW_WISP · October 19, 2015, 7:53am

Hi,

I've the following errors on a PTP450 in slave mode (Master and Slave have software release CANOPY 13.4 BHUL450-DES):

System Reset Exception -- Watchdog Reset Cur ExtInt 0 Max ExtInt 0 Cur DecInt 0 Max DecInt 0 Cur Sync 0 Max Sync 0 Cur LED 2 Max LED 1 Cur WDOG 0 Max WDOG 1 Cur EthXcvr 0 Max EthXcvr 1 Cur FEC 0 Max FEC 0 Cur FPGA 839 Max FPGA 3327 Cur FrmLoc 0 Max FrmLoc 0 Cur WatchDog 33 Max WatchDog 33 RTMLogStats 0 AAState 21 Software Version : CANOPY 13.4 BHUL450-DES Board Type : P11 Device Setting : 5.4/5.7GHz MIMO OFDM - Backhaul - Timing Slave - 0a-00-3e-xx-xx-xx No valid accounts configured. Using default user account FPGA Version : 040715 FPGA Features : DES, Sched; 09/10/2015 : 11:06:32 UTC : :NiFreeBuf(): Invalid NiBuf:234d000 Hdr:458f on Src:260 SrcIF:3 Dst:64121 Alc:17570 Len:1522 Cop:211 09/10/2015 : 11:06:32 UTC : :Buf ptr = 0x0234d000

Current TxBD pointers: FirstBd: 0x80c56000, EndBd: 0x80c56a90, UsedBD: 0x80c561e0, FreeBD: 0x80c56250

Current Buf Contents (first 512 bytes):

0x0234d000: 2a003e53 5c370015 c5e908ba 810001a7
0x0234d010: 08004518 05dc5615 40003706 7a81b221
0x0234d020: e2ddc0a8 17c60050 2ef51d87 15a93f13
0x0234d030: 1e165010 014a7330 00000afa 21939613
0x0234d040: 995f461d a8085a75 a883ce02 1a39097f
0x0234d050: da59faad a81fd884 e5294e33 4651a7ac
0x0234d060: 41b2326d 1427acc4 4395e1e9 d5f3d57b
0x0234d070: 332a32be 104ddbdd 75b9d801 622d62cf
0x0234d080: e46b1ac5 95238930 90a3a80b 93900a15
0x0234d090: 6c6bea69 eead1f0a b88dbb42 89b0b667
0x0234d0a0: 1795d7a5 197d2b61 74c0994d 2a046745
0x0234d0b0: 25898621 641bb8de 7c1b97dd ed4ed548
0x0234d0c0: 60da5932 1c10f733 12dd447f aa69371c
0x0234d0d0: 60a3d10f 128c6db8 0da49270 1d25ce52
0x0234d0e0: a24c5104 c57347e5 fb084205 6bb2ff4f
0x0234d0f0: 9c181d40 c389ea81 214bfeff f9ea3068
0x0234d100: c164a50a 912651aa bd5b8e82 f695179d
0x0234d110: 96a29e39 26555c57 6c81c14e 15e5bad6
0x0234d120: fbb675ba cae3e2cb ca4bc7bc 09633a01
0x0234d130: 1aa1c3a4 690ab5cc 69507e04 4558a5cc
0x0234d140: 79493e16 14e7ed85 66be6c64 bb9f7cd3
0x0234d150: e7a616eb 0c32033d 437513c2 092517e9
0x0234d160: 6a6f7b1a da293beb 95a6a7fa 11d530cc
0x0234d170: a71a75f6 f855d980 5bc33227 30874367
0x0234d180: 34788970 5a5d111b 336922b7 25db4a88
0x0234d190: 892c3753 9a60a843 346338be c8914578
0x0234d1a0: 00054b59 dfeb4241 8d286e58 aa32e446
0x0234d1b0: ab5f81f1 0ec0ea5f 855f1d81 a310e344
0x0234d1c0: 511e0025 ba68e99d 1a48cd5e 7bbc4510
0x0234d1d0: 111b0e41 a54e7648 d565f77b 29b8c8b1
0x0234d1e0: 701eb3f6 f8d51698 2945c0bc a877e5d0
0x0234d1f0: 0b059aa6 5d427a20 4ef12330 108f0049
09/10/2015 : 11:06:32 UTC : :

PktInfoHdr Contents:

0x0234d6d0: 00301200 0234d012 00000000 0234d026
0x0234d6e0: 0234d026 00000000 00000000 08008100
0x0234d6f0: 00000000 00000000 00000000

NIBUFHdr Contents:

0x0234d794: df00fa79 458f842f 00000027 0000002a
0x0234d7a4: 61b09936 010444a2 05f203d3 0191f3ab
0x0234d7b4: 00040007 00060000 00030003 0005007f
0x0234d7c4: 04040400 04040401 00000000 00000000

PPPoEInfoHdr Contents:

0x0234d788: 9f80d4c3 ae9c8c5b 76f15f46

GatherHdr Contents:

0x0234d748: 00000000 00000000 00000000 00000000
0x0234d758: 00000000 00000000 00000000 00000000
0x0234d768: 00000000 00000000 00000000 00000000
0x0234d778: 00000000

09/10/2015 : 11:06:32 UTC : :FatalError()
09/10/2015 : 11:06:32 UTC :
Stack Dump information:
Current context Task: BDQT
Current Stack: 2%
Max Stack: 15%
r0: 00000000 r1: deadbeef r2: 00000000 r3: 92000004
r4: 00000000 r5: 003738f8 r6: 00a92a18 r7: 00a92a18
r8: 002c8590 r9: 005e2f32 r10: 005e2f5f r11: e00005f2
r12: 00000000 r13: 0000000a r14: 80b4fe00 r15: 08001bd8
r16: 0234d000 r17: 00000000 r18: 00000000 r19: 00000001
r20: 00000001 r21: fffffffe r22: 08080088 r23: 080802b0
r24: 00000000 r25: deadbeef r26: 00559d44 r27: 00a92aa0
r28: 08080148 r29: 00005d24 r30: deadbeef r31: 08000914
Task Stack Dump:
0x00a929b8: 0000001d 00005d24 0000001e deadbeef
0x00a929c8: 0000001f 08000914 00000001 00a921b8
0x00a929d8: 00ae11f4 00a8fee4 00000bff 0003001c
0x00a929e8: 00a39840 00a39908 00000000 00000000
0x00a929f8: 00000000 00000002 00000000 1c040310
0x00a92a08: 08000000 00153f01 00000000 00000000
0x00a92a18: 00000000 00000000 00a92ee0 0000010f
0x00a92a28: 0000073c 42445154 00000000 00000000
0x00a92a38: 00a929d4 000003ca 00002ffc 00000024
0x00a92a48: 00000000 00000000 00a92a2c deffcf04
0x00a92a58: 00000004 0000001b 0000001b 00373a28
0x00a92a68: 00aeb399 004536f4 0234d000 00a92a7c
0x00a92a78: 000e0554 0037323c 00000420 00a92a8c
0x00a92a88: 000e0798 0037323c 00000420 00000000
0x00a92a98: 00000000 08080148 08000924 0000458f
0x00a92aa8: 00000104 00000003 0000fa79 000044a2
0x00a92ab8: 000005f2 000000d3 08080088 00000000
0x00a92ac8: 00000000 006dba5c 08080140 080802b0
0x00a92ad8: 08080088 fffffffe 00000001 00000040
0x00a92ae8: 00000000 00000000 0808014c 08080148
0x00a92af8: 08004320 00000000 e00005f2 0234d000
0x00a92b08: 00000000 080801ac 08004928 080801bc
0x00a92b18: 00000001 00000000 00000000 00466c04
0x00a92b28: 00466c04 080038e8 002bc0f4 00000000
0x00a92b38: 00000002 00000000 00000000 00000000
0x00a92b48: 00000000 00000000 00000000 00000000
0x00a92b58: 00000000 00000000 002bc10c 00000000
0x00a92b68: 00a92dcc 00a92e28 00a92e84 00000000
0x00a92b78: 00000000 00000000 00000000 00000000
0x00a92b88: 00000000 00000000 00000000 00000000
0x00a92b98: 00385d28 00000000 00000000 00000000
0x00a92ba8: 00000000 00000000 00000000 00000000
0x00a92bb8: 00000000 00000000 00000000 00000000
0x00a92bc8: 00000000 00000000 00000000 00000000
0x00a92bd8: 00000000 00000000 00000000 00000000
0x00a92be8: 00000000 00000000 00000000 00000000
0x00a92bf8: 00000000 00000000 00000000 00000000
0x00a92c08: 00000000 00000001
09/10/2015 : 11:06:32 UTC : :Forced reset;

Chitrang · October 19, 2015, 8:09am

Hi, We made some improvement in 13.4.1 beta build, would it be possible for you load the beta build on the PTP ? Please try 13.4.1. and report if you still see the issue. Thanks, Chitrang

MW_WISP · October 20, 2015, 7:40am

Unfortunately I need a stable realease software for this link radio, because I have more than 50Mbps and dozens of clients.

Are there any other known issues using this BETA on PTP450?

Chitrang · October 27, 2015, 6:29am

Hi, You may try beta , there are no known PTP issues, Also what kind of traffic was present when this kind of error happen, unfortunately this particular issue we aren’t able to reproduce in our labs, if you can provide some more details we may try here to recreate the setup. Thanks, Chitrang