Firmware Upgrade Issues

I am having issues with upgrading the firmware on our ap/sm radios with cnmeastro. Onboarding works fine. but when i go to software and upgrade any radio i have. It does nothing. no error or anything. 

I am on Version 2.2.1-r32 on premises

Restarted the sever via cnmeastro > Server > Operations > Reboot

and server reboot. 

Also we have daily backups. Last backup was 1/11/2020 11:03PM

We have  used about  12.09% of the disk usaged (14.1GB).... 4.8G out of 10G of memory. CPU stays on the low side.