FTP timeout


I use Prizm 3.1 to update SMs, but I can’t update more than 1 at a time. I use a (slow: ~1mbps) VPN link between the prizm server and the SMs, and the FTP transfer times out after 60 seconds when I try to update more than 1 SM (Error Transferring Files!!FTP transfer files failed, java.net.SocketTimeoutException: Read timed out)

I tried with CNUT instead of Prizm, and can in the same conditions update 5 SM in parallel, but the transfer take 3 minutes, so I think the problem is in Prizm or in CentOS. Does someone know how to change these timeouts ?

I tried to ask the Motorola support, but they don’t want to answer because I run CentOS and not RedHat…


I was having timeout issues for customers provisioned for speeds of 256/256 at the SM level. Updating to Prizm patch 6 fixed this issue for me.

Have you tried updating to the latest version?