General error occurred on web access ePMP1000

Products ePMP
1

Have "General error occurred" problem on my ePMP 1000. SSH avialable. Reboot, downgrade, doesn't work. SW version 3.5.2. In forum this problem was solved on 3.5 SW. But i have this too.

2
@egor wrote:

Have "General error occurred" problem on my ePMP 1000. SSH avialable. Reboot, downgrade, doesn't work. SW version 3.5.2. In forum this problem was solved on 3.5 SW. But i have this too.

Hi Egor,

Please try to clear cache and cookies in your browser.

Thank you.

1 Like
3

Hi, Fedor!

I tryed clear cash&cookies, tryed another browser, tryed another PC. It didn't work. I have same promblem on 2 ePMP 1000 AP. When release 3.5.3, may be it will help us?

4

and also in ssh cli "show config" didn't display information

5

Egor,

It is not a known issue. And I don't think 3.5.5 will solve it for you.

Could you please open support ticket through Cambium Support please?

https://www.cambiumnetworks.com/support/

Please add me to CC.

Thank you.

1 Like
6

Hi Fedor. We are solved this problem. reset cnMaestro and reset ePMP 1000 after this all work.

1 Like
7

У меня появилась похожая проблема. Тоже выдает ошибку "General error occurred" на ePMP 1000. Перезагрузка не помогла. Доступ по SSH есть. 

I had a similar problem. It also gives the error "General error occurred" on the ePMP 1000. The reboot did not help. Access by SSH is.