# How to reset the cnPilot R200/201 using a ATA Analog Phone

**URL:** <https://community.cambiumnetworks.com/t/how-to-reset-the-cnpilot-r200-201-using-a-ata-analog-phone/45163>\
**Category:** Residential Wi-Fi\
**Tags:** knowledge-base\
**Created:** [April 22, 2016, 6:32pm UTC](https://community.cambiumnetworks.com/t/how-to-reset-the-cnpilot-r200-201-using-a-ata-analog-phone/45163 "2016-04-22T18:32:14Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Support\_Hardik1](https://d10gw3vjmzyp8.cloudfront.net/user_avatar/community.cambiumnetworks.com/support_hardik1/32/11547_2.png) [@Support\_Hardik1](https://community.cambiumnetworks.com/u/Support_Hardik1)\
**Post date:** [April 22, 2016, 6:32pm UTC](https://community.cambiumnetworks.com/t/how-to-reset-the-cnpilot-r200-201-using-a-ata-analog-phone/45163/1 "2016-04-22T18:32:14Z")

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cnPilot Home devices may be configured by navigating the unit’s voice menu. By using your phone and dialling a sequence of commands, the device may be configured for operation.   
Each device configuration section may be accessed by entering a certain operation code.

Here are the Voice Menu Setting Options for factory resetting and rebooting the device.

Note: 1. We do not need any configuration on the phone for this to work.  
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;2. Please disconnect the WAN cable before performing the reset.

**Factory Reset:**

1. Pick up the phone and press “\*\*\*\*” to start IVR.  
2. Choose &nbsp;option “3” for Factory Reset”.  
3. Please enter password and then press #.&nbsp;Prompt “operation successful” if password is right and then cnPilot R200x/R201x will be in factory default configuration.  
4. If you want to quit, press “\*”.

**Reboot:**

1. Pick up the phone and press “\*\*\*\*” to start IVR.  
2. Choose &nbsp;option “4” for “Reboot”.  
3. Please enter password&nbsp;and then press #.  
4. cnPilot R200x/R201x reboots if the password is correct.

**Note:**  
1. While using Voice menu, press \* (star) to return to main menu.  
2. The password can be entered using phone keypad, the mapping table between number and letters as follows:

To input: A, B, C, a, b, c ---------------------------------------------------Press ‘2’  
To input: D, E, F, d, e, f ----------------------------------------------------Press ‘3’  
To input: G, H, I, g, h, i ----------------------------------------------------Press ‘4’  
To input: J, K, L, j, k, l ------------------------------------------------------Press ‘5’  
To input: M, N, O, m, n, o ------------------------------------------------Press ‘6’  
To input: P, Q, R, S, p, q, r, s ----------------------------------------------Press ‘7’  
To input: T, U, V, t, u, v ----------------------------------------------------Press ‘8’  
To input: W, X, Y, Z, w, x, y, z ---------------------------------------------Press ‘9’  
To input all other characters in the administrator password-----Press ‘0’,

&nbsp;

E.g. &nbsp; 1. admin &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;: Press 23646   
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 2. password@123 : Press 727796730123