I cannot access PTP820S ODU through the ETH1 port

I’ve checked the settings through the management port and everything is ok, in-band administration is enabled. I placed the ODU on the antenna in a 90 meter tower, old cabling for about 2 years, I connected everything right, odu connects normally but when I access the ODU through PIDU I am not successful. Do you think that a problem with the cable can cause this problem? uploading power to the radio but not having access to it?

Hello Sir,

which model of the radio you are using? Is it Cambium Networks PTP 820S?

Sincerely yours,

Niragira Olympe

exactly, I’m using PTP820s

Hello Sir,

the cable is not the issue. We need to review configuration. Can share screen shot of configuration of service points on the management page (MNG)?

Sincerely yours,

Niragira Olympe

i don’t have the printscreen now but i guarantee it’s ok. Because I changed the network cable and got access and with the old cable I was not successful in accessing via the ETH1 port

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Hello Sir,

that is great to hear.

Sincerely yours,

Niragira Olympe