we have deployed several R200 routers with 4.1R2, and some with 4.2R3 but all of them have this behaviour: inbound calls (and not outbound calls) are dropped exactly after 170 seconds. It's not a matter of SIP server beacause other voipe Gateways and ATAs don't have the same problem.
I have a ticket opened with support still not solved and it seems a problem related with SIP refresh timer.
We apologize for the delay in resolving this issue.
Our Engineering team is working on it.Meanwhile please share the details of 2 SIP accounts with our suport team for our testing so that we can configure our devices with given SIP accounts and recreate it locally and analyze. We analyzed the given logs and observed when our router send an update request, the SIP server sends an ACK and then the SIP call session will be droped.We have checked same issue with other deployment sites but its not seen at other sites.
We are working on it and will provide a solution soon.
We need two sets of - Subscriber Information for FXS port like Phone Number, Account, Password and display name.You have shared only 1 account detail. We need 2 sets so that we can make a call from user1 to user2.Please share the required information.