After up date from 7.3.6 to 8.x I have on few SM’s strange situation. Below you can find part of log?
Does any know what is this?
07:38:40 UT : 12/29/06 : File src/syslog.c : Line 997 System Reset Exception – External Hard Reset Watchdog Reset
07:38:40 UT : 12/29/06 : File src/root.c : Line 409 System Startup
07:38:40 UT : 12/29/06 : File src/root.c : Line 414 Software Version : CANOPY 8.1.4 SM-DES
07:38:40 UT : 12/29/06 : File src/root.c : Line 418 Software Boot Version : CANOPYBOOT 3.0
07:38:40 UT : 12/29/06 : File src/root.c : Line 424 FPGA Version : 041006
07:38:40 UT : 12/29/06 : File src/root.c : Line 428 FPGA Features : DES Sched
07:39:26 UT : 12/29/06 : File src/fecwhisp.c : Line 94 FatalError()
07:39:26 UT : 12/29/06 : File src/stack_dump.c : Line 142
Stack Dump information:
Current context Interrupt active, Task: STAT
Current Stack: 11%
Max Stack: 60%
Interrupt Stack Dump:
0x006a6820: 0x006a68b0 0x000ae840 0x53544154 0x00146ed0
0x006a6830: 0x00000000 0x006a6900 0x00000000 0x006a6470
0x006a6840: 0x00000200 0x0003fffe 0x006a6c70 0x006a6d30
0x006a6850: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6860: 0x00003c04 0x07108000 0x00000315 0x00a2af27
0x006a6870: 0x0000848d 0x000001d4 0x00000000 0x006a6c70
0x006a6880: 0x000000dc 0x000004c4 0x53544154 0x00000000
0x006a6890: 0x00000000 0x00148cbc 0x0073043c 0x00000030
0x006a68a0: 0x0073049c 0x00380000 0x0000000c 0x00d00000
0x006a68b0: 0x006a68b8 0x00047fc0 0x006a68c0 0x000aa0fc
0x006a68c0: 0x006a68d0 0x000aa294 0x0700000a 0x02b00000
0x006a68d0: 0x006a6900 0x00148b54 0x006a68e0 0x00000000
0x006a68e0: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a68f0: 0x00000bff 0x006a69c0 0x006c28c8 0x000007a6
0x006a6900:
Task Stack Dump:
0x006a6900: 0x006a69a0 0x001481a4 0x00145a98 0x00145aac
0x006a6910: 0x00009002 0x00000000 0x00000000 0x20000000
0x006a6920: 0x00145a98 0x0015a768 0x00000001 0x00001002
0x006a6930: 0x001b75cb 0x00000007 0x006a6cd0 0x00000000
0x006a6940: 0x006c0668 0x006c0a2c 0x00000000 0x00000000
0x006a6950: 0x001be984 0x00000000 0x00000000 0x00000000
0x006a6960: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6970: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6980: 0x00000000 0x00000000 0x00000000 0x00000bff
0x006a6990: 0x006a69c0 0x006c28c8 0x000007a6 0x00001000
0x006a69a0: 0x006a69b8 0x00145a98 0x00000000 0x00000000
0x006a69b0: 0x0000002e 0x0000000b 0x006a69d0 0x0014284c
0x006a69c0: 0x00000000 0x00000000 0x006a69d0 0xffffffb9
0x006a69d0: 0x006a69e8 0x00142804 0x00000000 0x00000000
0x006a69e0: 0x00000000 0x00000000 0x00000000 0x00142728
0x006a69f0: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6a00: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6a10: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6a20: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6a30: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6a40: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6a50: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6a60: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6a70: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6a80: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6a90: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6aa0: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6ab0: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6ac0: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6ad0: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6ae0: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6af0: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6b00: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6b10: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6b20: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6b30: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6b40: 0x00000000 0x00000000 0x00000000 0x00000000
0x006a6b50: 0x00000000 0x00000000
Link Register: 0x000ae7a8
looks like another firmware issue, any chance that you can downgrade back to 7.3.6, see if it goes away, then upgrade back to 8.1.x and see if you still have the same problem.
You might want to also call into tech support, this isn’t the first problem that has came up with this firmware version.
Make sure to email the dump to canopy support, and call them to follow up.