Issue with 450 SM

Has anyone been having a issue with the SMs only seeing one pole, no matter what the signal is?  I had a tech go 1/4 mile from the tower and test the  SMs that were doing it and they were still only able to see one pole!


Obviously that is not normal behavior.

Top of mind things to check:

1) Do other SMs connected to this AP suffer the same behavior?

2) Does this SM connect properly to a different AP?

If you can provide additional detail here, we can try to help, or if you need additional support, I would suggest opening a support ticket with our support team.


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seen this with a firmware mismatch.


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