Login issue with PTP450i Software v20.0.1

Hi All,

I have a very serious issue. When adding password for the (admin) user and confirm for the new password I get a message of “can’t find file” and then I cannot login with (admin) account with the new set password. Even when I try to us the (root) user with default blank password, I get “Unauthorized” … Now I cannot login to the antennas with the new set password for (admin) account and also I cannot login with the default unchanged password (blank) for (root) account.
What can I do now ??

For urgent issues, please raise a support ticket at https://help.cambiumnetworks.com/hc/requests/new