# Login problem after reboot
**URL:** https://community.cambiumnetworks.com/t/login-problem-after-reboot/37703
**Category:** Other Management Solutions
**Created:** [December 17, 2013, 2:59am UTC](https://community.cambiumnetworks.com/t/login-problem-after-reboot/37703 "2013-12-17T02:59:40Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@Pavel\_Barton](https://community.cambiumnetworks.com/u/Pavel_Barton)
#### Post date: [December 17, 2013, 2:59am UTC](https://community.cambiumnetworks.com/t/login-problem-after-reboot/37703/1 "2013-12-17T02:59:40Z")
Hi, after install CNSS all works OK ( login, change password …) . After server reboot is not possible to login. Is there : Not able to contact server for credential verification. What is wrong? What can I do?
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### Author:  [@Jordan](https://community.cambiumnetworks.com/u/Jordan)
#### Post date: [December 18, 2013, 9:59am UTC](https://community.cambiumnetworks.com/t/login-problem-after-reboot/37703/2 "2013-12-18T09:59:44Z")
Please check that the Apache and PostgreSQL servers are running. They might not have started automatically after the reboot.
The tools to start/stop Apache and PostgreSQL can be found in:
\/stack
There is a GUI tool for checking the status of and starting/stopping the servers depending on your OS:
manager-windows.exe
manager-linux.run
\
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### Author:  [@Pavel\_Barton](https://community.cambiumnetworks.com/u/Pavel_Barton)
#### Post date: [December 19, 2013, 3:20am UTC](https://community.cambiumnetworks.com/t/login-problem-after-reboot/37703/3 "2013-12-19T03:20:49Z")
[root@xxxxx scripts]# service lappstackApache status
apache already running
[root@xxxxx scripts]# service lappstackPostgreSQL status
postgresql already running
[root@xxxxx scripts]#
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### Author:  [@Jordan](https://community.cambiumnetworks.com/u/Jordan)
#### Post date: [December 20, 2013, 11:14am UTC](https://community.cambiumnetworks.com/t/login-problem-after-reboot/37703/4 "2013-12-20T11:14:41Z")
Please email us at [cnsserverteam@cambiumnetworks.com](mailto:cnsserverteam@cambiumnetworks.com) so we can debug this issue further.
Thank you.
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### Author:  [@Cambium\_Mike](https://community.cambiumnetworks.com/u/Cambium_Mike)
#### Post date: [January 8, 2014, 10:37am UTC](https://community.cambiumnetworks.com/t/login-problem-after-reboot/37703/5 "2014-01-08T10:37:38Z")
After a troubleshooting session with Pavel we were able to get the server working - following were the findings from my support engineer:
“The apache service was reporting the following error in the log files: libpq.so.5: cannot open shared object file: No such file or directory. To resolve this error, I tried to export the variable “LD\_LIBRARY\_PATH” to point to the location (/opt/cnsserver-1.0.17.1506/stack/postgresql/lib) where libpq.so.5 link was present but the path was getting reset again and again. So, I copied the soft link named libpq.so.5 in /lib/ folder. This resolved the issue”.
This is sufficient as a workaround for now. We are reviewing options for a more permanent solution to this issue.
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### Author:  [@Cambium\_Mike](https://community.cambiumnetworks.com/u/Cambium_Mike)
#### Post date: [January 29, 2014, 2:39pm UTC](https://community.cambiumnetworks.com/t/login-problem-after-reboot/37703/6 "2014-01-29T14:39:37Z")
A permanent solution for this has been identified and is included in the 1.1 release.