Hello,
We are new to the ePMP platform. We have been a PMP shop mainly. One of the useful things we are used to having with the PMP platform is the Ethernet link Up/Down counter, and CRC error counter. I see Ethernet error and dropped packet counters in the Monitor section of the radio, but what about Lost links? Is there somewhere I can check to see the quantity of lost links, or CRC errors on the Subscriber Unit? (ePMP 4625) Or is there another operator that has engineered a way to detect + log them?
Thanks!
Hello @FVI_Support,
if you are talking about radio links, then on Monitor >> Performance page you have counters:
Network Entry Attempts - how many times SM tried to connect to some AP
Successful Network Entries - how many times it did connected to some AP
In Monitor >> System log you can see interface up/down events.
You can set up a syslog server to have full event logs. As the radios don’t keep most of events after reboot.
I’ll give you my summary of this data from the copper ethernet interfaces on ePmP devices from what I understand. I have asked in many places over the years, probably for more than 10 years now, that Cambium Networks, Ubiquiti, and for that matter anyone marketing devices to WISPs invest in copper ethernet interfaces if some do not provide that data and if interfaces could provide that data if those devices already could support that they share through SNMP or other places like the web GUI that information just as the older Motorola 100 series does. Ubiquiti for example has something like TX/RX errors on copper interfaces at least in some of their web GUI stuff but it doesn’t function. That is easy to observe by hooking it into a device that does log errors and it will show errors while the Ubiquiti device will still report 0.
If you get a straight answer other than we were bribed by politicians and those pushing fiber to not give WISP operators what they need to troubleshoot problems let me know. For similar reasons one might postulate something like even though the law is usually nobody can stop a tenant from using a dish up to 3’ we only sell crap now that doesn’t work well in rural areas where long wireless links are often necessary.
Finally, someone else that feels the same pain.
@Cambium, is there no possible way to do this??
Can’t we just get an Ethernet status OID??
One of my first partial bosses and partial partners as I both worked for him and we worked on venture projects at the same time reminded me at least once of the adage, “You get more flies with honey.” Being a bit of a snarky farm kid I might have said something like, “Who in their right mind would want more flies? Aren’t flies, mosquitos, and other blood-sucking maggots a major cause of many of the health crises that have affected both animals and humans? I usually kill flies and though honey might work to draw them into a trap I don’t think that’s what you meant.”.
Anyways, making decisions about the need ASAP to send a tech onsite to solve end-to-end wiring problems is an extremely helpful thing I have used this data for. There are others. What are some positive things being able to collect this data has been used for by other WISPs?