Maestro not seeing APs/SMs

Products cnMaestro
1

Hi all, 

last night, when i left the office, maestro was working properly. this morning, when i came into the office, i saw that all of the devices in my network were down. when i go to the AP--config--cnmaestro, i see that it says "device approval pending." Yet, there are no devices to onboard in cnMaestro. 

can you help me resolve this? I've attached a screenshot of the problem

2

Can you please invite me in your account , I will share my email via private message.

3

i just sent you an email!

4

Can you please confirm if the issue is resolved?