Medusa AP will not run a spectrum scan

Chris_Chacon · February 27, 2018, 11:54pm

We deployed 4 450M AP's today and we are unable to run a spectrum scan on two of them. Has anyone else had this issue?

Cambium_Rupam · February 28, 2018, 2:47am

I am assuming the spectrum analysis you are trying is on the device GUI right?

Seth_Poche · February 28, 2018, 5:08pm

Are you running the latest firmware, and/or did you configure a frequency first in the AP?

I want to say I remember a bug where with early firmware spectrum analysis would run into problems if a frequency was not selected first.

I hope this helps.

Chris_Chacon · February 28, 2018, 5:20pm

a couple of reboots later it started working properly, firmware is currently 15.1.3. . Thanks for the reply

Rynet · March 1, 2018, 8:54am

I've had the same issue before with various types of AP's. If it uses a CMM, rebooting the CMM sometimes makes it work correctly.