# MRTG Windows 2K professional install
**URL:** https://community.cambiumnetworks.com/t/mrtg-windows-2k-professional-install/24677
**Category:** Other Management Solutions
**Created:** [September 21, 2004, 7:59pm UTC](https://community.cambiumnetworks.com/t/mrtg-windows-2k-professional-install/24677 "2004-09-21T19:59:03Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@smautone](https://community.cambiumnetworks.com/u/smautone)
#### Post date: [September 21, 2004, 7:59pm UTC](https://community.cambiumnetworks.com/t/mrtg-windows-2k-professional-install/24677/1 "2004-09-21T19:59:03Z")
i’m having trouble installing MRTG on a windows 2000 machine. it seems like the AP is not sending it’s SNMP information. i followed the steps in the install docs.
i have a server with three NICs, running three IPs, could this be giving me trouble? also, i have my APs on private IP space, for example 10.0.0.21, so is the proper setting on the AP “Accessing subnet: 10.0.0.1 /8” and the trap address is the IP of the MRTG server? i don’t see how i’m having so much trouble with such a simple process. thanks for help anyone.
Here is my error on the install:
perl cfgmaker [public@10.0.0.21](mailto:public@10.0.0.21) --global “WorkDir: c:'www’mrtg” --output mrtg.cfg
–base: Get Device Info on [public@10.0.0.21](mailto:public@10.0.0.21):
SNMP Error:
no response received
SNMPv1\_Session (remote host: “10.0.0.21” [10.0.0.21].161)
community: “public”
request ID: 351716997
PDU bufsize: 8000 bytes
timeout: 2s
retries: 5
backoff: 1)
at C:/mrtg/bin’…'lib’mrtg2/SNMP\_util.pm line 627
SNMPWALK Problem for 1.3.6.1.2.1.1 on [public@10.0.0.21](mailto:public@10.0.0.21)::::::v4only
at cfgmaker line 831
WARNING: Skipping [public@10.0.0.21](mailto:public@10.0.0.21): as no info could be retrieved
–base: Writing mrtg.cfg
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### Author:  [@wpeople](https://community.cambiumnetworks.com/u/wpeople)
#### Post date: [September 21, 2004, 8:07pm UTC](https://community.cambiumnetworks.com/t/mrtg-windows-2k-professional-install/24677/2 "2004-09-21T20:07:46Z")
It’s seems to me, you HAVE TO set snmp to V2.
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### Author:  [@smautone](https://community.cambiumnetworks.com/u/smautone)
#### Post date: [September 21, 2004, 8:46pm UTC](https://community.cambiumnetworks.com/t/mrtg-windows-2k-professional-install/24677/3 "2004-09-21T20:46:35Z")
default on mrtg is v1? and i have to change the config to v2? ok, gotcha, did everything else look ok to you? thanks for the quick response!
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### Author:  [@smautone](https://community.cambiumnetworks.com/u/smautone)
#### Post date: [September 22, 2004, 1:57pm UTC](https://community.cambiumnetworks.com/t/mrtg-windows-2k-professional-install/24677/4 "2004-09-22T13:57:25Z")
how exactly do you change MRTG over to version2 SNMP? i don’t see it anywhere in the docs.
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### Author:  [@ahull](https://community.cambiumnetworks.com/u/ahull)
#### Post date: [September 22, 2004, 2:01pm UTC](https://community.cambiumnetworks.com/t/mrtg-windows-2k-professional-install/24677/5 "2004-09-22T14:01:31Z")
Just add
:::::2
to the end of your Target string in mrtg.cfg
I.E.
Target[your\_ap]: [2:public@10.0.0.21](mailto:2:public@10.0.0.21):::::2