Fresh install
2 AP’s running into a CMM4.
Both running SW version 2.1.1
Both AP’s appear to be rebooting at the same time, intermittently
CMM4 not re-booting
Nothing else re-booting at site
Thoughts?
Thanks
By any chance do you have a cable atteched to the RJ 11 jack on the AP? If so this will cause the AP to reboot
I work for cmack, and no the reset cable is not plugged in.
Update.
It appears the AP’s are not re-booting simultaneously as previously posted, they did once on the weekend, the rest of the time they do it independently.
upgrade the switch of the CMM4.
I’m not sure what you mean by upgrade the switch of the CMM4? and is there a reason?
Thanks
older firmware for etherwan siwtch in cmm4 caused 3.65 ap’s to reboot randomly. as well as disable flow control on all ports connected to 3.65 ap.
Here is the link to the firware for the switch
http://www.etherwan.com/support-mo.php
Make sure flow control is turned off on the switch
The cmm4 we have does not have a switch included.
Where did you get your CMM4 without thr etherwan switch. We were told we couldnt purchase onw without.
Also are you guys still seeign the AP reboot or was it the swithch firmware like you posted?
version 2.2 ap randomly rebooting itself coupe times a day, when it happens some customers do not link back.
here is crash report, and yes switch is 1.91 with no flow control’
also i have two ap connected in this set up and ap 1 has no issues its only ap 2
Subject: Reset cnt 54 DAN PM - Host name localhost, BSID 00.01.02.03.04.05 BUILD_ID: 352101005
2011/05/27 22:27:50
HW type: HW_rev_DSM_TOYOTA_G2
UP time: 0 days 00 hours 46 minutes 17 seconds
Core 0 post mortem data :
==============OSA=================
Core traceback 0x0014430C 0x0027F624 0x0027F6B0 0x00128EC0 0x0000146C 0x0037AC10 0x00001610 0x002D9860
Thread statistics
THREAD State Th_id Priority St size Unused Run cnt Preemtion thresh Time slice Resumptions Suspensions Solicited preemps Interrupt preemps Priority invers Time slices Relinquishes Timeouts Wait aborts DTCM alloc DTCM free HEAP alloc HEAP free Shared alloc Shared free
IPCTASK semaphore_susp 1 1 8188 7084 875175 1 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x000034E8 0x00002F14 0x0012B820 0x00164EC0
LOGGER suspended 2 18 8188 8112 0 18 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
CFGMGR queue_susp 3 16 8188 7908 85 16 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x0001188C 0x0012B454 0x00001EC0 0x00273DE0 0x00164EC0
PM suspended 4 29 8188 8112 0 29 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
Dbs Task suspended 5 13 8188 8112 0 13 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
RTT suspended 6 16 8188 8112 0 16 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
FM queue_susp 7 8 8188 7372 2205740 8 10 0 0 0 0 0 0 0 0 0 0 0 2618576 0 0 0 Traceback 0x0001188C 0x0012B454 0x00001EC0 0x00228990 0x00164EC0
FM_HISR semaphore_susp 8 5 8188 7904 545581 5 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x000034E8 0x00002C30 0x00164EC0
MAC suspended 9 13 8188 8112 0 13 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
CDMA suspended 10 10 8188 8112 0 10 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
RFS suspended 11 8 8188 8112 0 8 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
RFS_HISR suspended 12 5 8188 8112 0 5 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
WLD ready 13 16 8188 7684 751290 16 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x0014430C 0x0027F624 0x0027F6B0 0x00128EC0 0x0000146C 0x0037AC10 0x00001610 0x002D9860
WLD_PHY queue_susp 14 10 8188 6452 1465273 10 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x0001188C 0x0012B454 0x00001EC0 0x001CFCA8 0x00164EC0
WLD_URG queue_susp 15 1 8188 7204 1784644 1 10 0 0 0 0 0 0 0 0 0 2088 0 2409480 0 0 0 Traceback 0x0001188C 0x0012B454 0x00001EC0 0x001D047C 0x00164EC0
DSP_HISR semaphore_susp 16 8 8188 7876 549689 8 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x000034E8 0x00002C30 0x00164EC0
WLD_HISR semaphore_susp 17 13 8188 7904 574694 13 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x000034E8 0x00002C30 0x00164EC0
PHY_HISR semaphore_susp 18 8 8188 7904 545444 8 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x000034E8 0x00002C30 0x00164EC0
FS_HISR semaphore_susp 19 1 8188 7904 550432 1 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x000034E8 0x00002C30 0x00164EC0
RXP_HISR semaphore_susp 20 1 8188 7908 411188 1 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x000034E8 0x00002C30 0x00164EC0
WLD_HISR_fch_map semaphore_susp 21 1 8188 8068 1 1 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x000034E8 0x00002C30 0x00164EC0
RF_SA queue_susp 22 24 8188 7776 1 24 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x0001188C 0x0012B454 0x00001EC0 0x002A8398 0x00164EC0
ETH suspended 23 10 8188 8112 0 10 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
ETH_HISR suspended 24 8 8188 8112 0 8 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
MNG suspended 25 10 8188 8112 0 10 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
TEN suspended 26 8 8188 8112 0 8 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
Scheduler Task suspended 27 13 8188 8112 0 13 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
SCH_URG suspended 28 5 8188 8112 0 5 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
SCH_TUP suspended 29 2 8188 8112 0 2 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
SCH_TMR suspended 30 2 8188 8112 0 2 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
Beam Former suspended 31 16 8188 8112 0 16 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
RA Task suspended 32 13 8188 8112 0 13 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
LPT ready 33 31 8188 7948 280806 31 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x0036080C 0x00164EC0
SCRIPT suspended 34 21 8188 8112 0 21 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
CLI suspended 35 21 8188 8112 0 21 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
CLI_MCOR queue_susp 36 21 8188 7924 6 21 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x0001188C 0x0012B454 0x00001EC0 0x0020F928 0x00164EC0
BH suspended 37 13 8188 8112 0 13 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
R6 suspended 38 13 8188 8112 0 13 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
BHD1 suspended 39 13 8188 8112 0 13 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
LUT suspended 40 16 8188 8112 0 16 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
DAN suspended 41 16 8188 8112 0 16 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
R6Proxy suspended 42 10 8188 8112 0 10 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
PARSE suspended 43 16 8188 8112 0 16 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
IP 0 0 0 Trac a 0 0 0 0 0 0 0 0 1SM0 _ 0 4EA4
IP 0 0 0 Trac a D08 0 271 0 0 0 0 0 0 0 0 0 0 Traceback 0x00164EA4
DAN suspended 41 16 8188 8112 0 65a_70 9 0 47 0 0 T94
DAN suspended 0 0 0 0 0 0 0 0 46
IP 0 0 986u2 ue_susp 0 8188 8112 0 5 0 0 3
working with support right now,
they have requested a cnut capture of cmm.
will keep the forum posted…
Do you Open case in Moto. I look for me Ap’s and see One base station i have 4 ap’s and one reset
Wanted to follow up with everyone about this case,
after repeated e-mails to them with my crash reports, sometime 3 a day, moto techs
informed me that my AP had an old style circuit board and I need to swap ap.
Put a new ap in and is working so far with no problems,…
Its been over a month and I have not received my RMA’ed AP yet.
Starting to have this exact problem on another AP on a different tower, I’ll be submitting this again to Moto shortly
To recap: The AP’s are crashing several times a day, they come back on their own in 30 seconds, however,
users are experiencing intermittent connectivity, dropping out loosing game sessions, netflix sessions, etc.
Sometimes the users have to give their cpe a physical reboot to get it working again after connection loss…
To set up a crash report on your ap, just enter you e-mail address along with your mail server, no user/pass required,
It will send you the report. Just hit send now to test it.
Good luck reading it. It consists of specialize coding like above post…
Hi cmackay!
Can I ask how long ago you bought these AP’s. Buy chance did you buy them used?
Just fishing 
Jay
jaystewart@giantcomm.net
They where bought “new” about 14 months ago.
They have been through every fw upgrade since before layer2 addition.
currently using e2.2 and cpe 7.13.
I know there is a e2.2.1, but release notes say nothing that pertains to my issue.
It just fixes the setting bug for the center frequency in the ap gui.
I also want to iterate that I did shut off the extended range feature before I upgraded to
e2.2 per release notes.
I wonder if there is still some underlying bug pertaining to that…
But still getting crash reports at random times, 4 since yesterday, some two hours apart, some 8 hours apart…