# No Firmware upgrade button r195/r201 **URL:** \ **Category:** Residential Wi-Fi\ **Created:** [February 2, 2021, 5:01pm UTC](https://community.cambiumnetworks.com/t/no-firmware-upgrade-button-r195-r201/75985 "2021-02-02T17:01:09Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Michael\_Emans](https://d10gw3vjmzyp8.cloudfront.net/letter_avatar_proxy/v4/letter/m/7ea924/32.png) [@Michael\_Emans](https://community.cambiumnetworks.com/u/Michael_Emans)\ **Post date:** [February 2, 2021, 5:01pm UTC](https://community.cambiumnetworks.com/t/no-firmware-upgrade-button-r195-r201/75985/1 "2021-02-02T17:01:09Z")
Seeing this issue on both models. I can select the firmware file, but no upgrade button is present. ![image](https://d1okf4ta8xniw3.cloudfront.net/original/3X/3/7/3791ed8d06cc929d99fbc8cf379ec2b85d5c5336.png) ---
**Author:** ![Nilesh22](https://d10gw3vjmzyp8.cloudfront.net/user_avatar/community.cambiumnetworks.com/nilesh22/32/11759_2.png) [@Nilesh22](https://community.cambiumnetworks.com/u/Nilesh22)\ **Post date:** [February 8, 2021, 8:00am UTC](https://community.cambiumnetworks.com/t/no-firmware-upgrade-button-r195-r201/75985/2 "2021-02-08T08:00:57Z")
Hi Michael Emans . Sorry for late response . Can you share more details ? Like to which firmware you are trying to upgrade to . Also can you raise a ticket with [https://support.cambiumnetworks.com/](https://support.cambiumnetworks.com/) . We may need access to your setup. Regards, Nilesh ---
**Author:** ![Michael\_Emans](https://d10gw3vjmzyp8.cloudfront.net/letter_avatar_proxy/v4/letter/m/7ea924/32.png) [@Michael\_Emans](https://community.cambiumnetworks.com/u/Michael_Emans)\ **Post date:** [March 25, 2021, 11:07am UTC](https://community.cambiumnetworks.com/t/no-firmware-upgrade-button-r195-r201/75985/3 "2021-03-25T11:07:05Z")
I created a ticket on the issue and provided data - I am still waiting for results. Ticket #251445