Old Firmware AP could not connect to cnmaestro

Products Enterprise Wi-Fi Networks
1

Recently we purchase one AP from distriubutor, however the AP is on Old version firmware version 3.4.3-r9, we need to update the firmware manualy 

Does cambium have anyways easy we could update the AP with some batch tools [auto find out the AP], it is not easy case for customer to do that on their own

2

@TonyYauAtAFC 

Try enabling the below option on cnMaestro cloud account and see if that helps you.

Navigate to Application > Settings > Automatically Update Device Software > enable "Allow automatic update of cnPilot Home devices"

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3

Tony,

We have tested this with the firmware version you have provided with cnPilot E400 device. Please find below screenshot for reference. 

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Please email me tech-support of device for furthur investigation to shashank.tadakamadla@cambiumnetworks.com

Thank You.