Onboarding ePMP PTP 110


Am onboarding ePMP force 110 to cnMaestro, all is well but i can't see it on cnmaestro onboard page, from the device am able to ping cloud.cambiumnetworks.com but from the device homepage i can see that the device is pending approval(but i can't see it so as to approve onboard)


Hi David,

Can you please manually refresh the on boarding page in cnMaestro using the refresh icon provided in the right corner above the grid. This should solve the problem , if not please send the cambium ID and device MAC Address to the mail id krishna.reddum@cambiumnetworks.com so that we can have a look at which account the device is waiting inĀ  pending for approval state.



Thanks Krishna for your quick response, i have done that but it didn't solve the problem, right now i cant even see my earlier onboarded devices. I have sent you an invitation email so that you can have a look at our deployement and advice us further and maybe troubleshoot.



Hi David,

Can you please check your account now.