We've had the issue where some PMP 450 APs that show as Offline for x amount of days in cnMaestro (on-premise) are actually up, onfigured correctly, able to reach cnMeastro through ping, but are not even trying to connect to cnMaestro as the Device Agent Logs show the last entry to be:
07/14/2019 : 09:34:44 ECT : : Missed 5 consecutive PONGS, disconnecting with server
on a date exactly x amount of days ago (the same amount of days the device has been "Offline" for). Rebooting the AP made it reconnect to cnMaestro successfully again.
Is it normal behavior for them to stop trying to connect to cnMaestro after a number of tries? Has this issue been identified or fixed in the new or upcoming versions so that it doesn't require a reboot?
The APs are running 18.104.22.168.