We have multiple PMP 450 SM's connected to an AP that at least once a week stop responding to ping. They are still connected to the AP and passing traffic but do not respond at all. The way we have found to fix this is to drop the session from the AP and have it reconnect. This would be fine if it h…

I would like to look into this further including CNUT captures. Would you be willing to open a support ticket? http://www.cambiumnetworks.com/support . Support--> Open a Support Case.

I had a similar experience with a radio in the field today. One of our techs mentioned that a radio in the field would stop responding to routed traffic after 5 minutes or so. We operate our PMP450's as bridges with a management VLAN. The management IP of this one radio would stop responding but it …

I have had the same issue over 7 different AP's. Once a week we lose an SM. Can't ping/telnet. Customer traffic is fine although there network monitoring software goes crazy. The only way that we could find to resolve this was to reboot the AP. Of course this then knocks all other SM's off until …

Have you tried to enable the "Packet Flooding" feature on the AP? This is on the Configuration -> General page. Historically, and by default, the Canopy AP won't forward unicast packets whose destination MAC aren't in its Bridging Table. There were and are valid reasons for this, but it expos…

Carl, Instead of rebooting the AP and loosing all the customers while the AP reboots, go into the AP>Tools>Sessions. Select the SM, select Local then "Dorp Selected Sessions". This will drop the session with the selected SM and once it reconnect you should gain access..

We have one 13.2.1 PMP450 AP that stopped responding to pings last night. SMs are still passing traffic. Can't web browse to it, can't connect in CNUT. Management VLAN is enabled. We can remotely power cycle, but figured I'd ask first if there is something I can do otherwise, or if there's a way I c…

@Carl MacKean wrote: I have had the same issue over 7 different AP's. Once a week we lose an SM. Can't ping/telnet. Customer traffic is fine although there network monitoring software goes crazy. The only way that we could find to resolve this was to reboot the AP. Of course this then knocks all …

Are your sm’s showing up in a registering status on your ap?

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PMP 450 Not Responding to Ping but still connected.

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