PMP450 SM's using NAT and shared WAN/mgmt IP - Issues with cnMaestro and CNUT

Products PMP
1

I'm not sure if I've identified a bug or not, or if this is on purpose, but if a PMP450 SM is placed in NAT mode and the remote management interface is set to "Enable (use WAN interface)"... this will cause issues like...

-  In cnMaestro a Tech Support file cannot be download

- SM's using firmware prior to 15.1.1 do not appear to be able to be updated via cnMaestro

- CNUT fails to update SM directly, only AP autoupdate works

I believe this has something to do with the ports being blocked or shared between the NAT and remote mangaement intereface.

Does anyone else run their SM's using shared NAT/WAN/remote management? Has anyone else experienced these issues? Thanks!

2

Yep. We run all our SMs in NAT.

I had to use CNUT to manually add all the SMs, then upgrade them to 15. After that, Cnmaestro would pick them up. 

3

Hi Eric,

Are you experiencing any cnMaestro  issue with 15.1.1 ? 15.1.1 have fixes for all the cnMaestro issues related to NAT with WAN as remote interface, prior to 15.1.1 there were known  issues with software upgrade and techdump upload

Thanks,

Subi

4

Yes, I'm still experiencing issues in cnMaestro even with 15.1.1.

As mentioned, the Tech Support File cannot be downloaded.

5

Hi Eric,

We are able to reproduce techdump not working in NAT with WAN as remote interface, will debug and update, for now as work around you can use standalone interface

Thanks,

Subi

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