I am currently rebuilding our Prizm server after a hard drive failure.
I am encountering an error when I try to add network elements into Prizm 3.3.10. The error is found unsupported device at: 172.20.1.xxx; The device is an AP device in SM mode.
The 2 devices in question are both 900mhz AP’s that were configured as SM’s. I know this worked before the drive failure, but I can’t figure out how to to get Prizm to accept the devices now.
I encountered that where a tech accidentally put an AP in SM mode up… As far as I could tell the AP was missing certain management features and Prizm wouldn’t touch it.
Why on earth would you want to do that? That is a very expensive SM…