Prizm java error

I’m getting this error on multiple machines after I choose Define Alerts:

java.rmi.UnmarshalException: error unmarshalling return; nested exception is: java.io.EOFException

Anyone know what I need to do or should we just reload Prizm?

Contact Canopy technical support. They were very helpful with my Prizm issues.

Ok, I have sent them an email as well so hopefully I will hear from them soon.
Thanks.

FYI, I’m an idiot and didn’t even think to make sure I have the latest Prizm patch on there. In addition to that I put the latest Java SDK.
Anyway, all is well now.

Hey, we all make mistakes. Good to hear it’s working.

Scratch that, the error is back. And it’s only when I choose Public as the user in Define Alerts.