prizm poll problem


i have a problem with the poll of prizm.
i have setup the poll time intervall to ten minutes but i receive frequently alert that the prizm can’t poll the ap, bh or sm even if they are up…
How can i solve this problem?
Is it caused that some delay?


Verify the SNMP configurations (Correct Community String, Accessing Subnet etc.)

Use a sniffer (such as ethereal) on the Prizm server and verify that the SNMP requests to the units have a response to them.

the snmp configuration i think it is correct… if not i will always receive alert messages…

I receive the message only sometimes…
is it possible that the prizm have a time replay and my canopy response out of this?