Buongiorno,
ho installato cnMaestro On-Premises su sistema VMware ma ho problemi con l'associazione dei dispositivi.
Ho provato entrambe le opzioni: Claim Devices with MAC Address e Claim Devices Using Cambium ID
ma in entrambi i casi il dispositivo segnala quanto segue:
Jul 8 11:15:39 ddiano-w DEVICE-AGENT[7981]: EINPROGRESS in connect()
Jul 8 11:15:39 ddiano-w DEVICE-AGENT[7981]: Non-cambium/cloud cnMaestro URL [https://xx.xx.xx.xx], disabling Server Cert check
Jul 8 11:15:39 ddiano-w DEVICE-AGENT[7981]: Allowing all certificates
Jul 8 11:15:39 ddiano-w DEVICE-AGENT[7981]: Server certificate is verified and it is valid
Jul 8 11:15:39 ddiano-w DEVICE-AGENT[7981]: Received Headers : "HTTP/1.1 302 Found
Jul 8 11:15:39 ddiano-w Server: nginx
Jul 8 11:15:39 ddiano-w Date: Fri, 08 Jul 2016 09:15:39 GMT
Jul 8 11:15:39 ddiano-w Content-Type: application/json; charset=utf-8
Jul 8 11:15:39 ddiano-w Content-Length: 2
Jul 8 11:15:39 ddiano-w Connection: keep-alive
Jul 8 11:15:39 ddiano-w Set-Cookie: deviceId=eemQSnJPlgSWK2NPDLr_owX44cbcM7qhMsIPnH12o9AoZK6JKx2j
Jul 8 11:15:39 ddiano-w DEVICE-AGENT[7981]: SMs pmac [00:04:56:xx:xx:xx]
Jul 8 11:15:39 ddiano-w DEVICE-AGENT[7981]: Non-cambium/cloud cnMaestro URL [https://xx.xx.xx.xx/device], disabling Server Cert check
Jul 8 11:15:39 ddiano-w DEVICE-AGENT[7981]: Allowing all certificates
Jul 8 11:15:39 ddiano-w DEVICE-AGENT[7981]: callback_websocket: LWS_CALLBACK_CLIENT_ESTABLISHED
Jul 8 11:15:39 ddiano-w DEVICE-AGENT[7981]: Cleanup any leftover stats requests/timers
Jul 8 11:15:39 ddiano-w DEVICE-AGENT[7981]: send controller data 1 seconds
JJul 8 11:16:43 ddiano-w DEVICE-AGENT[7981]: No REGISTER response received, closing websocket
Jul 8 11:16:43 ddiano-w DEVICE-AGENT[7981]: Destroying websocket connection
Jul 8 11:16:43 ddiano-w DEVICE-AGENT[7981]: callback_websocket: LWS_CALLBACK_CLOSED
Jul 8 11:16:43 ddiano-w DEVICE-AGENT[7981]: DA_STATE_DISCONNECTED
qualcuno può aiutarmi ?
What is the version running on this device ?
2.6.2 come richiesto.
ho provato con 3 dispositivi diversi:
force 200 ed epmp1000 (AP e SM)
A quick question are you seeing the device getting frequent disconnect with cnMaestro?
Can you please copy device techsupport and cnMaestro techdump and send the logs via private message.
To download cnMaestro techdump please check the screenshot attached.
quando premo il pulsante "Export Technical Support Dump" non mi scarica nulla.
ci sono altri modi? da console si può fare qualcosa?
intanto ho inviato mail con Syslog della SM
Your browser is not allowing you to download cnMaestro techdump as its blocking the popup (you would see in browser URL right side a popup blocker you need to say allow download from xxx domain always)
ho provato con 3 browser diversi, chrome , mozilla ed explorer , ma una volta premuto il pulsante non compare nulla.
non viene fuori nessun avviso o popup che blocca il download del file.
Can you let us know the browser versions you are running?
Rupam
Microsoft Edge 25.10586.0.0
Chrome 51.0.2704.106 m
Mozilla 47.0.1
Microsoft Explorer 11.420.10586.0
Safari 9.1.1
Con tutti questi NON va nulla
You can download cnMaestro techdump from CLI also.
From the command line the technical support dump can be exported using the following:
sudo cnmaestro-techdump
The location of the file will be printed when the command completes. It can then be copied to an external directory using SCP or FTP and then sent to Cambium support personnel.
##########################################################################################
Techdump file location: /tmp/downloads/cnmaestro-techdump_******_20160708T103431.tar.gz
Please send me this file.
Can you please let us know your VM configuration and details of the server?
I hope all your devices are now connected and working fine.
Can you please confirm us.
si al moento i dispositivi risultano connessi correttamente.
dai log sembra che provava ad usare Ipv6 invece che IPv4.
vi aggiorno se ci saranno ulteriori problemi
grazie per il supporto
Thanks and let us know incase you see the problem again !!
Anche io installato cnMaestro On-Promises ed ho lo stesso problema per associare i dispositivi.
questo è il log della CPE:
Sep 1 00:41:09 ePMP_Ripoli2_Bis DEVICE-AGENT[5567]: Non-cambium/cloud cnMaestro URL [https://XX.XXX.X.X], disabling Server Cert check
Sep 1 00:41:09 ePMP_Ripoli2_Bis DEVICE-AGENT[5567]: Non-cambium/cloud cnMaestro URL [https://XX.XXX.X.X/device], disabling Server Cert check
Sep 1 00:42:13 ePMP_Ripoli2_Bis DEVICE-AGENT[5567]: No REGISTER response received, closing websocket
Sep 1 00:42:13 ePMP_Ripoli2_Bis DEVICE-AGENT[5567]: callback_websocket: LWS_CALLBACK_CLOSED
Qualcuno ha la più pallida idea di come posso risolvere questa cosa?
Grazie
