Problem in starting Management Console (Java Web Start)

Hi there,

I’ve installed PrizmEMS 2.0 and Java 1.5.0_06 in Linux RedHat environment. I have started Prizm server, and could access ‘http://localhost/prizm’. But when trying to click on 'Management Console (Java Web Start), the page launch a box which said “You have chosen to open webstart_mgmtconsole.jsp whic is a: JSP file from http://localhost/prizm/”. Please give me any advices, what should I do to fix this problem.

In this page, I also got a text said “Server Information SERVER IS DOWN”. This is a link to page “http://localhost/prizm/customerServerInfo.jsp”. And when I took a click on this link, it brought me to a page that said “Server Environment : SERVER IS DOWN”. Any clues?

Regards.

bekicotrasta wrote:
Hi there,

I've installed PrizmEMS 2.0 and Java 1.5.0_06 in Linux RedHat environment. I have started Prizm server, and could access 'http://localhost/prizm'. But when trying to click on 'Management Console (Java Web Start), the page launch a box which said "You have chosen to open webstart_mgmtconsole.jsp whic is a: JSP file from http://localhost/prizm/". Please give me any advices, what should I do to fix this problem.

In this page, I also got a text said "Server Information SERVER IS DOWN". This is a link to page "http://localhost/prizm/customerServerInfo.jsp". And when I took a click on this link, it brought me to a page that said "Server Environment : SERVER IS DOWN". Any clues?

Regards.


Post log file, usually in /usr/local/Canopy/Prizm/logs/
are you already have valid license key?

regards,
mrdlnf
mrdlnf wrote:


Post log file, usually in /usr/local/Canopy/Prizm/logs/
are you already have valid license key?

regards,
mrdlnf


Thank you for your response.

I've restarted all the installation and configuration steps which written in the Prizm User Guide. Here are the logs :
---------------------------------------------------------------------------------------------------------
[root@BAMServer logs]# tail -25 log_06_06_16_13_13_09.txt
06/20/06 10:11:30 INFO SYSTEM System Log Severity Level: INFO
06/20/06 10:11:30 INFO SYSTEM Starting Prizm EMS Server...
06/20/06 10:11:30 INFO SYSTEM Build Version: 2.00.r1( 04.14.2006 13:38:07 )
06/20/06 10:11:30 INFO SYSTEM Java Version: 1.5.0_06
06/20/06 10:11:30 INFO SYSTEM Platform: i386
06/20/06 10:11:30 INFO SYSTEM Operating System: Linux
06/20/06 10:11:30 INFO SYSTEM OS Version: 2.6.9-5.ELsmp
06/20/06 10:11:30 INFO SYSTEM Installing Security Manager
06/20/06 10:11:30 INFO SYSTEM Checking for Licenses at: /usr/local/Canopy/FLEXnet/license_files
06/20/06 10:11:30 INFO SYSTEM Utilizing Licensing Source: /usr/local/Canopy/FLEXnet/license_files
06/20/06 10:11:31 INFO SYSTEM Exported class com.mot.canopy.prizm.core.Server at port: 12801
06/20/06 10:11:31 INFO SYSTEM Attempting to checkout Prizm Server license.
06/20/06 10:11:31 INFO SYSTEM Exported class com.mot.canopy.prizm.core.Licensing at port: 12802
06/20/06 10:11:31 INFO SYSTEM LOADING ENABLED SERVICE: Canopy.Prizm.DatabaseManager
06/20/06 10:11:31 INFO SYSTEM STARTING SUPPORTED SERVICE: Canopy.Prizm.DatabaseManager
06/20/06 10:11:31 INFO SYSTEM DBManager Connecting to Database: 127.0.0.1:3306
06/20/06 10:11:31 INFO SYSTEM DBManager using Driver Profile: MySql
06/20/06 10:11:31 SEVERE SYSTEM mysql-connector-java-3.0.11-stable-bin.jar not found in /usr/local/Canopy/Prizm/3rdParty/Java/jdbc_drivers/mysql
06/20/06 10:11:31 SEVERE SYSTEM Start Server failed: Failed to startup required Prizm Service: Canopy.Prizm.DatabaseManager
06/20/06 10:11:31 SEVERE SYSTEM EXCEPTION: com.mot.canopy.prizm.core.InvalidConfigurationException: Failed to startup required Prizm Service: Canopy.Prizm.DatabaseManager
com.mot.canopy.prizm.core.Server.loadServices(Server.java:1012)
com.mot.canopy.prizm.core.Server.startup(Server.java:740)
com.mot.canopy.prizm.core.Server.startServer(Server.java:563)
com.mot.canopy.prizm.core.Server.main(Server.java:276)
06/20/06 10:11:31 SEVERE SYSTEM Prizm Server Failed to Start. See above errors.
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In my opinion, I don't have problem with license file, do I ? The only thing matter is there's no such file named 'mysql-connector-java-3.0.11-stable-bin.jar'. I've searched for this file, but stil don't find any. Anything wrong with my mysql ?

Thanks.

Well, looks like my Prizm Server hasn’t had a MySQL Connector/J. I’ll download it first, put it in to lib directory, and of course, reported it later.

Sorry for bothering.

Here I come again; some problems are solved and another problems occured. :smiley:

I’ve downloaded MySQL Connector/J (mysql-connector-java-5.0.0-beta.tar.gz), untar the package, grab
the mysql-connector-java-5.0.0-beta-bin.jar, and copy it to /usr/local/Canopy/Prizm/3rdParty/Java/jdbc_drivers/mysql.

Next, I start the PrizmEMS Administrator Tool. From this pane, I could configure and manage the server side environment, test the database connection, and start and stop PrizmEMS Server and Web Server.

After this, I could access the PrizmEMS ELement Management System web page. Some ‘beautiful’ information from this web are:
- Server Information Server is up
- …, Well, only this sentence is interesting. :smiley:

And then, I launch Management Console (Java Web Start) using javaws. Pretty cool. :smiley: And from now on, PrizmEMS Management Console can show its window.

So , this topic is closed. But don’t worry, I’ll come again with another problems and another topics.