I’m very new to Canopy and CNUT. I just started using it to update some APs that I just put up. I’m trying to update a 5.2 AP from 7.0 to 7.1. Here are the messages I get:
08/18/06 00:59:42 INFO Starting Update Process … 08/18/06 00:59:42 INFO Using Active FTP for File Transfer 08/18/06 00:59:42 INFO Queue NE:65.126.229.184 for updating 08/18/06 00:59:47 INFO Host: 65.126.229.184;ESN: 0A003E001B73;Message: Checking Network Element Status ( SITE= <Not Available> ) 08/18/06 00:59:52 INFO Host: 65.126.229.184;ESN: 0A003E001B73;Message: Current = CANOPY 7.0.7 Mar 02 2005 15:06:58, CANOPYBOOT 3.0, 051104 ( SITE= <Not Available> ) 08/18/06 00:59:52 INFO Host: 65.126.229.184;ESN: 0A003E001B73;Message: Using Package C:'Documents and Settings’Ross Carlson’My Documents’Canopy’CNUT Packages’CANOPY714_DES.pkg2 ( SITE= <Not Available> ) 08/18/06 00:59:52 INFO Host: 65.126.229.184;ESN: 0A003E001B73;Message: Cannot Determine Device Scheduler Information, Check SNMP Parameters! ( SITE= <Not Available> ) 08/18/06 00:59:52 INFO Update process has completed
I did a search for this error and found some posts but nothing has helped so far. I know the SNMP community string is correct … I can pull data via SNMP using Linux command line tools.
Does the CNUT machine have to be on the same IP subnet as the radios? Thanks for any suggestions!
I found that even though CNUT would refresh i was not able to update the firmware on the SM or AP’s. I had to right click on the SM and untick the box telling to get the password from the parent and then enter the relevant password in the fields then i was able to perform a sucessful update.
When CNUT logs that message it is because it is unable to query the device via SNMP. Check the following:
1. In CNUT, verify that the SNMP Community String is the same as on the Radio. 2. On the Radio, check the SNMP Accessing Subnet, and ensure that the CNUT machine is on an IP address that is compatible with the radio’s Accessing Subnet.