I have a customer with 02 E400 installed in his restaurant and he reports that when the place is full/at peak hours, only the Iphone stops connecting and browsing.
I have already performed the update to the latest version of FW, but without success.
I don’t know what else to do. This only happens with iPhones.
Is that the only Access point?
How many clients is it carrying when the iPhone disconnected.
It’s not a DHCP issue or something like that?
Iphone (especially old) need to have -56dbm or better.
Yes, 2E400 are in the same place
It’s not DHCP issue. This only happens on iPhones. Example: The cell phones of the employees responsible for placing orders at the tables continue to work.
Have they tried putting their phones on airplane mode?
Could you please email tech-support when issue persists to email@example.com