Hello,
I have been introducing devices in the cnMestro system through the serial number, but when I add them they leave me with status: waiting device. How can i fix this?
This is the log:
Oct 6 11:11:09 ePMP1000_SLAVE DEVICE-AGENT[30425]: Error response: [{"error":{"level":"error","message":"Unsupported S/W Version: Enable Automatic S/W Update in cnMaestro","code":1014}}]
Oct 6 11:11:09 ePMP1000_SLAVE DEVICE-AGENT[30425]: Unable to discover cnMaestro URL (re-discover in 318 seconds)
Oct 6 11:11:09 ePMP1000_SLAVE DEVICE-AGENT[30425]: Attempting (re)connection in 5 minutes
Oct 6 11:16:29 ePMP1000_SLAVE DEVICE-AGENT[30425]: Error response: [{"error":{"level":"error","message":"Unsupported S/W Version: Enable Automatic S/W Update in cnMaestro","code":1014}}]
Oct 6 11:16:29 ePMP1000_SLAVE DEVICE-AGENT[30425]: Unable to discover cnMaestro URL (re-discover in 300 seconds)
Oct 6 11:16:29 ePMP1000_SLAVE DEVICE-AGENT[30425]: Attempting (re)connection in 5 minutes
Oct 6 11:21:31 ePMP1000_SLAVE DEVICE-AGENT[30425]: Error response: [{"error":{"level":"error","message":"Unsupported S/W Version: Enable Automatic S/W Update in cnMaestro","code":1014}}]
Oct 6 11:21:31 ePMP1000_SLAVE DEVICE-AGENT[30425]: Unable to discover cnMaestro URL (re-discover in 302 seconds)
Oct 6 11:21:31 ePMP1000_SLAVE DEVICE-AGENT[30425]: Attempting (re)connection in 5 minutes
Oct 6 11:26:35 ePMP1000_SLAVE DEVICE-AGENT[30425]: Error response: [{"error":{"level":"error","message":"Unsupported S/W Version: Enable Automatic S/W Update in cnMaestro","code":1014}}]
Oct 6 11:26:35 ePMP1000_SLAVE DEVICE-AGENT[30425]: Unable to discover cnMaestro URL (re-discover in 331 seconds)
Oct 6 11:26:35 ePMP1000_SLAVE DEVICE-AGENT[30425]: Attempting (re)connection in 5 minutes