Problem with time for Start reports in cnMaestro

HI

I have problems with the time for generating reports. For example I execute a Device Reports at 17:59 but appear as create report at 11:45 scheduled at 17:59.

I have Version 1.6.3-r39

Could you help me?

Regards

Jorge Chavez

Hi Jorge Chavez,

I would like to thank you for writing to us.

I have a few queries to debug the issue

1) May I know your timezone details? What the timezone has been set in your computer and browser?

2) Are you a cnMaestro cloud user?

3) Are you running cnMaestro On-Premises server? If yes then what is the timezone was set in the cnMaestro server?

Regards,

Somnath

1 Like

Glad that the team is helping you. Where is your network located, and can you post a photo of some of your installed equipment?

Thanks

Hi Jorge,

In case you missed my previous response... I have a few queries to debug the issue

1) May I know your timezone details? What the timezone has been set in your computer and browser?

2) Are you a cnMaestro cloud user?

3) Are you running cnMaestro On-Premises server? If yes then what is the timezone was set in the cnMaestro server?

Regards,

Somnath