HI
I have problems with the time for generating reports. For example I execute a Device Reports at 17:59 but appear as create report at 11:45 scheduled at 17:59.
I have Version 1.6.3-r39
Could you help me?
Regards
Jorge Chavez
somnath
(somnath)
May 23, 2019, 10:10am
2
Hi Jorge Chavez,
I would like to thank you for writing to us.
I have a few queries to debug the issue
1) May I know your timezone details? What the timezone has been set in your computer and browser?
2) Are you a cnMaestro cloud user?
3) Are you running cnMaestro On-Premises server? If yes then what is the timezone was set in the cnMaestro server?
Regards,
Somnath
1 Like
Glad that the team is helping you. Where is your network located, and can you post a photo of some of your installed equipment?
Thanks
somnath
(somnath)
June 18, 2019, 2:26pm
4
Hi Jorge,
In case you missed my previous response... I have a few queries to debug the issue
1) May I know your timezone details? What the timezone has been set in your computer and browser?
2) Are you a cnMaestro cloud user?
3) Are you running cnMaestro On-Premises server? If yes then what is the timezone was set in the cnMaestro server?
Regards,
Somnath