Problema con Force 200 - No accedo a plataforma de configuración

Quiero ingresar a la plataforma de configuración por la IP y no puedo. Probe muchas opciones, intenete reiniciar el equipo con el boton por 15 segundos y tambien reiniciar quitando el cable de energía de manera rápida por 10 veces (repeticiones). Al parecer el problema es el firmware y debo de actualizarlo pero no puedo acceder, alguien que me pueda ayudar por favor.
PD: Mi PC y la antena estaban en la misma red.

Google Translate:

I want to enter the configuration platform through IP and I can’t. I tried many options, try to restart the equipment with the button for 15 seconds and also restart by removing the power cable quickly for 10 times (repetitions). Apparently the problem is the firmware and I have to update it but I can’t access it, someone who can help me please.
PS: My PC and the antenna were on the same network.

Hi @Jhon_Carlos_Valladar,
I suggest you to raise a support ticket “submit a request” in right top Our support engineer will assist you to resolve the issue!

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