Problems with cnMaestro and ePMP1000

Products ePMP
1

Hi,

I try to connect to cnMaestro, I get this error:

Nov  2 14:47:46 Sant Carles DEVICE-AGENT[21045]: get_from_cnsrouter: Received: 404 Not Found ret=1
Nov  2 14:47:46 Sant Carles DEVICE-AGENT[21045]: Unable to load response JSON ,error  on line 1: '[' or '{' expected near 'Not'
Nov  2 14:47:46 Sant Carles DEVICE-AGENT[21045]: Unable to discover cnMaestro URL (re-discover in 78 seconds)

I can do a ping from the CLI but sims the URL is not discovered.

Thanks 

2

Hi,

Please check whether this issue is the same with issue you have faced:

http://community.cambiumnetworks.com/t5/cnMaestro/ePMP-DNS-Issues/m-p/61346#M1033

Thank you.

3

Thank you for sending me configuration file from your device.

I see you are using cnMaestro Cloud solution.
So issue I've redirect you to is not relevant for your case.
 
It looks like there is some maintenance works on network or Cloud.
Did you try to connect your device first time or not?
 
Thank you.
4

I'm seeing this same issue trying to adopt PMP450i devices to cloud.cambiumnetworks.com

11/10/2016 : 12:03:39 PST : : Unable to load response JSON ,error on line 1: '[' or '{' expected near '<' 
11/10/2016 : 12:03:39 PST : : Unable to discover cnMaestro URL (re-discover in 347 seconds)
11/10/2016 : 12:03:39 PST : : Attempting (re)connection in 5 minutes
11/10/2016 : 12:09:28 PST : : Unable to load response JSON ,error on line 1: '[' or '{' expected near '<' 
11/10/2016 : 12:09:28 PST : : Unable to discover cnMaestro URL (re-discover in 359 seconds)
11/10/2016 : 12:09:28 PST : : Attempting (re)connection in 5 minutes
11/10/2016 : 12:15:29 PST : : Unable to load response JSON ,error on line 1: '[' or '{' expected near '<' 
11/10/2016 : 12:15:29 PST : : Unable to discover cnMaestro URL (re-discover in 335 seconds)
11/10/2016 : 12:15:29 PST : : Attempting (re)connection in 5 minutes

5

Thank you for your feedback.

Engineers are already working on this issue.

Could you please confirm you are trying to connect to cnMaestro:

cloud.cambiumnetworks.com

And you see cnMaestro Version 1.2.0-r2 on Web-page.

Thank you.