PTP450 Strange Issue .. !! (Urgent)

Products PTP
1

Hi all ,

We have a PTP450 link running with firmware v14.2.1 with perfect readings as follows .. 

Link_1.JPG
Link_1.JPG1116×366 91.7 KB

 but the result is as follows  ..

Link_2.JPG
Link_2.JPG731×481 82.4 KB

What would be the issue to result in that very low data rate  ??

2

Hello Mohamed,

I agree looking at the power levels and SNR, you should be getting lot more throughput than link test is showing. 

Can you please run a RF link test with SNR calculations enabled and share a screenshot. It will show us what modulation is actually being used. If possible run a 10 second link test. It looks like there are not many packets being transmitted during link test for link to rate adapt properly. Can you also post a screenshot of link test configuration you are using.

 Have you tried any other tests (Other than Cambium link test) to check throughput?

Thanks

Dhaval

3

Hello Dhaval,

Thanks for following up.

Kindly find the requested screenshots  ..

Link_3.JPG
Link_3.JPG859×314 44 KB

Link_4.JPG

Link_5.JPG
Link_5.JPG433×621 65 KB

4

You only send 10 packets per linktest.

Change packet count to 0 to flood the link during linktest.

1 Like
5

Thank you all for your support.  Issue is resolved.