PTP820s link coverage distance


i have a new link using PTP820s 13Ghz radios with the 6f antennas,the distance is 35km but we cannot get any signal fro more than 2 days.

my question is what is the maximum distance or this type of the links?

I’m sorry you’re having problems with your link!

I see that you’re using LINKPLanner. Excellent!

Please contact customer support (or send me your LINKPlanner file privately via forum email).

I hope this helps!