R190V cannot access webconsole even with factory reset.

Products Residential Wi-Fi
1

Hi Support,

Able to ping 192.168.11.1 but not able to access webconsole, any idea ?

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2

Hi,

Let us know which firmware the device has?
If it is latest firmware 4.4-R6, try to access web UI via https.
Please update back with your observation.

Thanks,
Divakar

3

Firmware Version 4.4-R6

I did another reset then it work for now, thanks

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4

I just ran into this too. I upgraded three R190Vs to 4.4-R7 and they seemed to work fine. Then I changed the admin password and rebooted and the gui no longer responded. I couldn't access any of the units. They respond to pings, and seem to work, but no UI. Tried factory reset several times but never got the ui back.

I onboarded the units and then reverted them via cnMaestro to 4.3.4-R8 and they are accesible again. Seems like 4.4-R7 still has an issue.

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5

Did not see such issue in r190V platform while accessing device GUI from the LAN side clients with the 4.4-R7 image.

 Note:

  • In 4.4-R7, by default, the user can access device only with https. ( Example: https://192.168.11.1)
  •  By default, UI access over WAN is disabled for security concerns.

Please provide details information on this behavior or provide remote access to check this behavior. (Email Id:niraj.mahapatra@cambiumnetworks.com)

  • Are you trying to access the device from remotely (Using WAN IP interface IP)?
  • Are you trying to access the device from the LAN side?
  • Are you trying to access the device using HTTPS or HTTP?
  • Are you able to access the device using SSH? 
  • Can you please provide the previous image version while upgrading to the 4.4-R7 image?

Regards,

Niraj

6

Can you give me screenshoot of https GUI only

Is it by type 0 in http web

 or if can't disable port 80

can I automtically redirect user to https GUI

https://community.cambiumnetworks.com/t5/cnPilot-R-Series-Home-Small/Best-Practices-for-securing-your-R-series-WiFi-Routers/m-p/79608

7

So what is the fix?  I updated firmware to 4.4.2-R2.  Logged on.  Configured.  Rebooted.  No issues.  Take to client and plug in.  Everything works except there is no web UI response https or not.  Pings fine.  Can access the Internet via LAN and WiFi.  Push reset button.  Still no UI.  Tried another unit.  Exact same result.  Do these brand new units go in the dumpster or is there a remedy?

8

If ssh is accesible ,Could you provide output of "ps -ef". 

9

Only response from units is ping.  Using Grandstream ATA instead.  Maybe Cambium should consult with them.  Their gear for this level of product is rock solid.