I have this configured with a mesh on WLAN1 and an AP with security on WLAN2. Everything seems to be working but I cannot change the config of the radio. When I look at config using cnMaestro it looks normal but when I connect using the GUI The enable check box is not checked and some of the fields are empty. When I put the entries in and click save it does not show the saved dialog pop up. Running 3.2.1-r6
We have fixed this issue with IE. Could you please use chrome or firefox?
Well I tried it with Chrome and still no response with the radio config tab. Last time I had trouble with IE but not Chrome was in the Configure- WLAN tab. When I go to the config-radio the enable in not checked some of the fields are blank but I can fill them in with the choices but when I hit safe there is no blue save dialog that pops up. The config settings I see through cnMaestro look fine. This is version 3.2.1-r6
Maybe I should try a factory reset on this unit. I have several other ones on the same network and under cnMaestro management and they are all working fine. Could be a defective AP.
Please delete cookies related to this AP on respective browser before doing a factory reset.
Please share tech-support of AP before factory reset.
It will help us in analyzing the cause.
Thank you for help.
I can't get my tech-support attachment to post. Do you have somewhere else I can send it?
Please email me at email@example.com
I am thinking that maybe this radio is broke. I have it as a mesh client. The mesh base shows SNR 41, RSSI -67 when I look at it using cnMaestro. This AP, the mesh client shows SNR13, RSSI -106. Something is really wrong with this AP. I haven't been able to post the techsupport.tar.gz to this forum but I would like to get it to someone who could take a look at it. I will be going to the site tomorrow and will try a factory reset to see if that helps.
Can we get remote acces of the AP? We shall help to resolve the issue. You can reach us on below 2 mails
I pulled these from service and will check them out at my shop. Thanks for all your help.Steve