SM doesn´t register

Products PMP
1

There is a CANOPY network wich we need to add a new canopy SM.
It has been impossible, the SM doesn´t register through AP. All configuration seems to be fine, we can access to AP and look into configuration, as well as to other SM that are already working.
I suppose there may be an incompatibility between firmwares, because

SM working models have:
Device Type: 5.2GHz Multipoint Suscriber Modem
Soft version: CANOPY 7.1.4 SM-DES
Soft BOOT: CANOPYBOOT 3.0
FPGA Ver: 051104(DES)

Whereas New SM equipe has
Device Type: 5.2GHz Suscriber Modem
Soft version: CANOPY 8.1.5 SM-DES
Soft BOOT: CANOPYBOOT 1.0
Board Type: P10
FPGA Ver: 102606
PLD ver: 9

All configuration is running under default values. Default Key encription, 5275GHz channel, etc.

Does anybody know what it could be happening?

THANKS A LOT
Ivan

2

Your old SM is P9.

Your new SM is P10.

This works only in Hardware Scheduling.

Try doing Hardware Scheduling in your AP.

3

To make it clearer for you,

upgrade your AP to 7.3 and select hardware or 8.x firmware so that it will be automatic hardware set.

4

Hey!

System-wide upgrades aside, couldn’t you just switch the new SM to software scheduling to get it going?