Hello, hope you are all well.
We are having an issue with Subscriber Modules not connecting to Access Point. This issue have been happening in the past bur it war very rare. Now it is becoming more often. Mostly it happens on F300-19 and have the below logs:
Jul 2 03:55:07 84 kernel: [ 364.188308] SM cannot be associated on AP[00:04:56:24:d4:c4] F=5740 11acvht20. Reason: 16 (INA RETRIES EXHAUSTED)
Jul 2 03:55:07 84 kernel: [ 364.178297] SM cannot be associated on AP[00:04:56:24:d4:c4] F=5740 11acvht20. Reason: 24 (LOST INAR)
Jul 2 03:55:06 84 kernel: [ 363.758295] SM cannot be associated on AP[00:04:56:24:d4:c4] F=5740 11acvht20. Reason: 24 (LOST INAR)
Jul 2 03:55:06 84 kernel: [ 363.328308] SM cannot be associated on AP[00:04:56:24:d4:c4] F=5740 11acvht20. Reason: 24 (LOST INAR)
Jul 2 03:55:05 84 kernel: [ 362.678297] SM cannot be associated on AP[00:04:56:24:d4:c4] F=5740 11acvht20. Reason: 24 (LOST INAR)
Jul 2 03:55:05 84 kernel: [ 362.188294] SM cannot be associated on AP[00:04:56:24:d4:c4] F=5740 11acvht20. Reason: 24 (LOST INAR)
Jul 2 03:55:04 84 kernel: [ 361.658297] SM cannot be associated on AP[00:04:56:24:d4:c4] F=5740 11acvht20. Reason: 24 (LOST INAR)
Jul 2 03:55:04 84 kernel: [ 361.188297] SM cannot be associated on AP[00:04:56:24:d4:c4] F=5740 11acvht20. Reason: 24 (LOST INAR)
Once the SM gives this error it wont associate anymore to any AP in any firmware version.
welcome any help or troubleshooting path.
Thanks