# SM's Disconnecting **URL:** \ **Category:** ePMP\ **Created:** [November 14, 2016, 4:51pm UTC](https://community.cambiumnetworks.com/t/sms-disconnecting/48203 "2016-11-14T16:51:01Z")\ **Posts on this page:** 1\ **Showing post:** 8
**Author:** ![ninedd](https://d10gw3vjmzyp8.cloudfront.net/letter_avatar_proxy/v4/letter/n/57b2e6/32.png) [@ninedd](https://community.cambiumnetworks.com/u/ninedd)\ **Post date:** [November 15, 2016, 6:27pm UTC](https://community.cambiumnetworks.com/t/sms-disconnecting/48203/8 "2016-11-15T18:27:26Z")
> * * * > [@Cambium\_Sri](https://community.cambiumnetworks.com/u/Cambium_Sri/summary) wrote: > > Those error messages are from the Device Agent, the process that communicates to cnMaestro. It simply means the Device Agent on the radio is not able to communicate with cnMaestro as it is not able to reach cnMaestro. > > * * * OK.  So two questions then. 1) Where should I find the disconnect reason displayed then? 2) Does the inability for the Device Agent to communicate with cnMaestro relate to this issue I reported then? [http://community.cambiumnetworks.com/t5/ePMP-2000-and-1000/cnMaestro-Device-Offline-when-not-offline/m-p/61630#U61630](https://community.cambiumnetworks.com/t/cnmaestro-device-offline-when-not-offline/48033) --- _[View the full topic](https://community.cambiumnetworks.com/t/sms-disconnecting/48203)._