# Suddenly lost GPS

**URL:** https://community.cambiumnetworks.com/t/suddenly-lost-gps/76864
**Category:** ePMP
**Created:** [March 9, 2021, 7:32am UTC](https://community.cambiumnetworks.com/t/suddenly-lost-gps/76864 "2021-03-09T07:32:09Z")
**Posts on this page:** 9
**Page:** 2

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### Author: ![zica49](https://d10gw3vjmzyp8.cloudfront.net/letter_avatar_proxy/v4/letter/z/779978/32.png) [@zica49](https://community.cambiumnetworks.com/u/zica49)
#### Post date: [February 5, 2022, 10:43am UTC](https://community.cambiumnetworks.com/t/suddenly-lost-gps/76864/23 "2022-02-05T10:43:09Z")

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I am asking someone from Chambium to finally tell me when the internal and external GPS antenna works.  
Why can’t I choose in the settings which antenna to work with!  
Regards

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### Author: ![aka](https://d10gw3vjmzyp8.cloudfront.net/user_avatar/community.cambiumnetworks.com/aka/32/31904_2.png) [@aka](https://community.cambiumnetworks.com/u/aka)
#### Post date: [February 8, 2022, 11:56am UTC](https://community.cambiumnetworks.com/t/suddenly-lost-gps/76864/24 "2022-02-08T11:56:25Z")

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Hi @zica49,  
on GPS status page you can see whether internal or external GPS antenna is in use.  
Is there any reason to switch for internal antenna when you have GPS-puck?

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### Author: ![zica49](https://d10gw3vjmzyp8.cloudfront.net/letter_avatar_proxy/v4/letter/z/779978/32.png) [@zica49](https://community.cambiumnetworks.com/u/zica49)
#### Post date: [February 8, 2022, 12:13pm UTC](https://community.cambiumnetworks.com/t/suddenly-lost-gps/76864/25 "2022-02-08T12:13:35Z")

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Where is it shown which antenna is active?

 ![gdje](https://d1okf4ta8xniw3.cloudfront.net/original/3X/e/7/e7b860bdeace39d9309105f1bb82bd7384f032db.jpeg)  
Regards

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### Author: ![aka](https://d10gw3vjmzyp8.cloudfront.net/user_avatar/community.cambiumnetworks.com/aka/32/31904_2.png) [@aka](https://community.cambiumnetworks.com/u/aka)
#### Post date: [February 8, 2022, 1:41pm UTC](https://community.cambiumnetworks.com/t/suddenly-lost-gps/76864/26 "2022-02-08T13:41:53Z")

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My mistake. We have it in E3K.

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### Author: ![zica49](https://d10gw3vjmzyp8.cloudfront.net/letter_avatar_proxy/v4/letter/z/779978/32.png) [@zica49](https://community.cambiumnetworks.com/u/zica49)
#### Post date: [February 8, 2022, 6:59pm UTC](https://community.cambiumnetworks.com/t/suddenly-lost-gps/76864/27 "2022-02-08T18:59:05Z")

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GPS loss problem not resolved  
It will be resolved when someone moves the SNR margins to a little less for usable satellites.  
I really don’t know why the limits for SNR have been raised so high, if 6 dB and 4 satellite tracking is enough for all GPS equipment around the world.  
What do you know that others don’t?  
Regards

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### Author: ![zica49](https://d10gw3vjmzyp8.cloudfront.net/letter_avatar_proxy/v4/letter/z/779978/32.png) [@zica49](https://community.cambiumnetworks.com/u/zica49)
#### Post date: [February 10, 2022, 6:56pm UTC](https://community.cambiumnetworks.com/t/suddenly-lost-gps/76864/28 "2022-02-10T18:56:05Z")

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Andrii as seen in the picture in question the same AP without any intervention on it. The meteorological situation as in the previous picture and the GPS follow a large number of satellites. It just takes some undefined time.  
There are no rules or patterns when it will collapse again  
It’s not just me, but for several years now, complaints have been coming from different parts of the world. The problem is global.  
Greeting

 ![GPS up](https://d1okf4ta8xniw3.cloudfront.net/original/3X/c/e/ceaa044c9719abcf2d3dcf368b16f354f8900a77.jpeg)

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### Author: ![zica49](https://d10gw3vjmzyp8.cloudfront.net/letter_avatar_proxy/v4/letter/z/779978/32.png) [@zica49](https://community.cambiumnetworks.com/u/zica49)
#### Post date: [February 13, 2022, 11:05am UTC](https://community.cambiumnetworks.com/t/suddenly-lost-gps/76864/29 "2022-02-13T11:05:12Z")

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Tonight I lost four AP 2000s without GPS sync  
The other seven on the same tower have a brutal SNR for GPS and regular synchronization  
FW 4.6.1

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### Author: ![zica49](https://d10gw3vjmzyp8.cloudfront.net/letter_avatar_proxy/v4/letter/z/779978/32.png) [@zica49](https://community.cambiumnetworks.com/u/zica49)
#### Post date: [February 14, 2022, 11:35am UTC](https://community.cambiumnetworks.com/t/suddenly-lost-gps/76864/30 "2022-02-14T11:35:21Z")

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Since an hour ago, all four AP 2000s that have not heard a single satellite have again associated a huge number of satellites with excellent SNR.  
The weather was clear with no snow or rain.  
Nothing has touched, rebooted or moved the GPS antenna.  
Cambium please have someone finally review the GPS firmware!  
This is how far it goes!  
Regards

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### Author: ![Simon\_King](https://d10gw3vjmzyp8.cloudfront.net/user_avatar/community.cambiumnetworks.com/simon_king/32/16169_2.png) [@Simon\_King](https://community.cambiumnetworks.com/u/Simon_King)
#### Post date: [February 14, 2022, 2:17pm UTC](https://community.cambiumnetworks.com/t/suddenly-lost-gps/76864/31 "2022-02-14T14:17:55Z")

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@zica49, please [raise a support ticket](https://help.cambiumnetworks.com/hc/requests/new) and attach your field diagnostics to it. Thanks.

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