Unable to launch the WM client and results in error message “No information available about this Use

The below message seems to be that the user account is corrupted in the backend. Please try with createsuperuser script OR repair database if you found this user entry in WMSDB.

Error message.jpg

Please use the following Community articles to resolve the problem.

 

How to create a super user:

http://community.cambiumnetworks.com/t5/Wireless-Manager-FAQ/WM-root-user-got-locked-and-unable-to-login/m-p/52281#M34

 

How to repair the MySQL database:

http://community.cambiumnetworks.com/t5/Wireless-Manager/WM-4-0-Client-is-blocked/m-p/34919#M98