Just got my first r201 and I can't onboard it. I tried the serial number as the notes suggest and MAC address. Both of them simply give me the error "1 devices failed."
This is on the first page of onboarding, Claim Devices with Serial Number
Josh,
Can you send me the serial number at rajesh.vijayakumar@cambiumnetworks.com?
--Rajesh
Josh,
Do let us know if you have successfully onboarded your device.
Rajesh added some tables that had not yet been imported. My serial number was part of that database.
After updating the db it's onboarding perfectly.
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