Unreliable Connection Between ROW CPE and FCC AP

We have been doing a major rollout of ePMP swaps recently and evidently our supplier ran out of FCC Force 200's, because we were sent ROW Force 200's.

The eight CPEs used out of the batch of ROWs have exhibited horrendous performance and unreliable packet delivery (low "uplink quality"). This would have to be quite the mighty coincidence, as the past two weeks of swaps were done exclusively using these ROW CPEs, and that's where the red line of complaining customers started.

Does this make sense to anybody? Should we be experiencing this?


@claya wrote:

We have been doing a major rollout of ePMP swaps recently and evidently our supplier ran out of FCC Force 200's, because we were sent ROW Force 200's.

The eight CPEs used out of the batch of ROWs have exhibited horrendous performance and unreliable packet delivery (low "uplink quality"). This would have to be quite the mighty coincidence, as the past two weeks of swaps were done exclusively using these ROW CPEs, and that's where the red line of complaining customers started.

Does this make sense to anybody? Should we be experiencing this?


Hello,

I don't think ROW CPEs can cause any of mentioned issues.

ROW device uses Follow AP country code, what means SM receives Country Code from AP, so both SMs and AP will operate with US CC.

Please provide screenshots of Monitro -> Performance page from affected APs.

Thank you.