# Voucher Time expiry and creation anomaly

**URL:** <https://community.cambiumnetworks.com/t/voucher-time-expiry-and-creation-anomaly/89302>\
**Category:** Your Ideas\
**Created:** [November 4, 2022, 2:14pm UTC](https://community.cambiumnetworks.com/t/voucher-time-expiry-and-creation-anomaly/89302 "2022-11-04T14:14:52Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Denis\_Oloya](https://d10gw3vjmzyp8.cloudfront.net/letter_avatar_proxy/v4/letter/d/41988e/32.png) [@Denis\_Oloya](https://community.cambiumnetworks.com/u/Denis_Oloya)\
**Post date:** [November 4, 2022, 2:14pm UTC](https://community.cambiumnetworks.com/t/voucher-time-expiry-and-creation-anomaly/89302/1 "2022-11-04T14:14:52Z")

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I have a request or an issue. In other guest portals, when you create a voucher, its effective date is only once the customer has claimed it. That is if i say create a voucher for 7 days, and it is created today 4th November,2022 11:30am, it starts counting down the remaining time from now instead of when the customer has claimed it.  
My request is, is it possible in settings (i have checked and not seen a provision) to change this such that the voucher effective time is when it is claimed and not from time or date of creation?

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**Author:** ![Nick\_Varley](https://d10gw3vjmzyp8.cloudfront.net/letter_avatar_proxy/v4/letter/n/a6a055/32.png) [@Nick\_Varley](https://community.cambiumnetworks.com/u/Nick_Varley)\
**Post date:** [October 15, 2025, 12:33pm UTC](https://community.cambiumnetworks.com/t/voucher-time-expiry-and-creation-anomaly/89302/2 "2025-10-15T12:33:31Z")

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This is exactly what I’ve just been discussing.  
Would be a great feature to add!