VPN issues behind R series routers

We have an employee that is unable to use a PPTP client behind an R200P. We also recieved word from a customer that one of their employees running OpenVPN behind an R195W is not able to keep a connection running for an extended period of time.

Has anyone else seen issues with customers using VPN clients behind cnPilot R series routers?

We support  end clients  running  any vpn applications and browsing internet . Could you let us know which VPN app employee is using to browse ,so that we can debug further 

Now regarding PPTP R-Series routers can only act as L2TP/PPPTP client .Below is the explaination 

L2TP pr PPTP tunnel can established with L2TP/PPTP  server like Mikrotik L2TP server. Once tunnel is established ,CnPilot router is assigned with Virtual IP address from Mikrotik . All the LAN PC or wlan cleints connected to CnPilot router will get IP address  from CnPilot Router (LAN DHCP of CnPilot router). 

IP Addresses of LAN PCs and wlan clients will get NATed to virtual IP address of CnPilot router and reach the back end network of Mikrotik L2TP Server. Please revert for queries . 

So in shor R-Series routers cannot act as L2TP or PPPTP server . 

We support  end clients  running  any vpn applications and browsing internet . Could you let us know which VPN tool employee is using to browse 

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