Waiting for AP session establishment

Products cnMaestro
1

Anyone encounter this one? Some of these radios will not onboard and give the message " Waiting for AP session establishment " on a 450.

I've tried reflashing the firmware, disabling cnm integration, saving rebooting and re-enabling it.  I can ping and contact the server by hostname from the shell . 

The AP is on board and others connected to the AP is on board. 

Any ideas?

2

Which version are you in ? 

Could you please send the logs from Logs->Device Agent Log

3
CANOPY 15.0.0.1 SM-DES
 
cnMaestro 1.2.1 (still waiting for a fix in 1.3 to import the data)

 

12/08/2016 : 07:45:32 UTC : : Parse error : 1
12/08/2016 : 07:45:32 UTC : : Invalid static cnMaestro URL [https://cnm.mydomain.com ] configured
12/08/2016 : 07:45:32 UTC : : Rand_bytes failed, error code : 0
12/08/2016 : 07:45:32 UTC : : Unable to discover cnMaestro URL (re-discover in 301 seconds)
12/08/2016 : 07:45:32 UTC : : Attempting (re)connection in 5 minutes

It has correct dns information and passes DNS tests. 

4

I'm seeing the same here. My AP's connect fine, but the SM's won't play.

Logs are the same as above.

5

Hi Steve,

There is an issue in your conguration , i believe accidently a space also got added end of the static URL

See this log  : Invalid static cnMaestro URL [https://cnm.mydomain.com ] configured, there is a space between last char and closing square bracket.

Could you please correct the same ?

Thanks,

Subi

1 Like
6

Could you please share the device-agent logs ? ( Logs-> Device Agent Log)

7

Yep that did it.  I should have spotted that space. 

Generally I have my browser remember the correct settings so its already auto-entered in for me so I know it is correct.  I think one of my colleagues must have did this by accident so I didn't think there would be the space. 

Thanks!