Watchdog Reset

Products PMP
1

We are getting a lot of random reboots, sometimes four or five times a day, on one of our sectors and the following message appears in the logs:

System Reset Exception -- Watchdog Reset 
Software Version : CANOPY 13.3 AP-AES
Board Type : P12
Device Setting : 5.7GHz MIMO OFDM - Access Point - 0a-00-3e-a2-bb-a2 - 5760.0 MHz - 20.0 MHz - 1/16 - CC 40 - 2.5 ms
FPGA Version : 112414

We also see it occasionally on other sectors.

Has anyone seen something like this and is there something we can do to sort it?

Thanks for any help.

Des.

2

Do you have reset or sync cables run to the APs?  We had a lot of problems with an AP which was synced off a cable, and it kept rebooting and resetting itself.  I ended up redoing the ends and only putting in the wires necessary for sync, and that fixed the issue.

3

We are using a sync injector on the PoE port for sync. I see that there is a new 13.4 Beta release and it mentions unexplained watchdog resets on the PMP450 as one of the bug fixes. We might give this a try to see if it helps.