Web interface hangs - problem


We using Canopy 2.4GHz system, 1 AP and 1 SM.
After few time working web interface becomes inaccessible,
but the device still works fine, all devices behind the radiolink
are seen. The only way to restore web interface is telnet
and then reset command.
=====info from AP=======
Software Version : CANOPY 7.3.6 Oct 24 2005 12:06:56 AP-DES
Software Boot Version : CANOPYBOOT 3.0
FPGA Version : 020205
FPGA Features : Single, 40MHz ExtBus, DES,
Frequency Band : 2.4GHz
Hardware Platform : 9
Hardware Minor Revision : 0
Device Type : CANOPY
when i try to telnet to device on port 80

user@host$ telnet ip 80
Trying ip…
Connected to ip.
Escape character is ‘^]’.
GET / HTTP/1.1

HTTP/1.1 401 Unauthorized
Cache-Control: no-cache
Connection: close
WWW-Authenticate: Basic realm=“CANOPY 0a-00-3e-20-93-b2"
Content-Type: text/html
Content-Length: 1386

<title>Untitled Document</title>
<meta http-equiv=“Content-Type” content=“text/html; charset=iso-8859-1”>

<body bgcolor=”#FFFFFF" text="#000000">
<h1><font color="#FF0000">Unauthorized (401)</font></h1>
<p>Through a series of highly sophisticated and complex algorithms, this system
has determined that you are not presently authorized to use this system function.
It could be that you simply mistyped a password, or, it could be that you are
some sort of interplanetary alien-being that has no hands and, thus, cannot
type. If I were a gambler, I would bet that a cat (an orange tabby named Sierra
or Harley) somehow jumped onto your keyboard and forgot some of the more important
pointers from those typing lessons you paid for. Based on the actual error encountered,
I would guess that the feline in question simply forgot to place one or both
paws on the appropriate home keys before starting. Then again, I suppose it
could have been a keyboard error caused by some form of cosmic radiation; this
would fit nicely with my interplanetary alien-being theory. If you think this
might be the cause, perhaps you could create some sort of underground bunker
to help shield yourself from it. I don’t know that it will work, but, you will
probably feel better if you try something. </p>
Connection closed by foreign host.

so device answers on http port. We have tried all browsers,
what we can find. Our local reseller changed the devices
1 time, no there are no result.
What to do next?

Are you using a public IP address on your system? If so the canopy software has problems with public ip addresses where it doesn’t know what to do with the high number of hits a public ip address receives. The only way around it is to use a private IP address system on your network and use VPN’s, or I’ve heard that the new canopy version (8.0) is supposed to fix this problem.