Have an annoying issue, basically at the moment the "Down SM's" is useless to me for troubleshooting and i'd imagine others aswell, namely because theirs no way to differentiate people who are offline for no reason and those that are disconnected because they fail radius authentication... their really should be a way to set "don't alarm for SM's with failed authentication" or lower their alarm level or something so we can actually see customers offline because of an issue, and not because we disconnected their account and blocked their radio from connecting.
I'd imagine its not hard to implement just compare the radio status and if IDLE, check the radius auth state and if it says request denied" check if we want to show that or not :(